Accessing LockDown Browser for Online Exams

If you're planning to conduct online exams using Respondus Lockdown Browser 2.0, it's essential to ensure that your students have the necessary tools and resources to complete the assessment successfully. In this article, we'll provide guidelines on how to access LockDown Browser and troubleshoot common issues that may arise during the exam process.

Pre-Exam Preparations

Before starting the exam, make sure your students have the following:

* A computer or Chromebook (not a phone) with Windows 11 or 10 (Windows 7 is not supported after June 28th, 2023)

* Admin access to install software

* Antivirus or security software that does not prevent installation of downloaded software

Accessing LockDown Browser

When using LockDown Browser, students will need to follow a different process depending on the type of quiz they're taking. Faculty members can identify the icon difference when creating quizzes in Canvas.

For Classic Quizzes, students will:

1. Open LockDown Browser first

2. Login to their account to navigate to their quiz

For New Quizzes, students will begin using Canvas in their regular browser and LockDown Browser will automatically launch when the exam begins.

Troubleshooting Common Issues

Some students may encounter issues while installing or accessing LockDown Browser due to:

* Admin access restrictions on their computer

* Antivirus or security software preventing installation of downloaded software

To address these issues, faculty members can provide technical resources and accommodations for students who do not have the necessary tools. Students can also receive support from their departments or IT teams.

Additional Resources

For more information on assessment options and LockDown Browser, please visit the CTLT Assessments for Virtual Instruction webpage. Respondus Monitor expired on July 30th, 2021, but LockDown Browser has been renewed for the 2023-24 academic year.

By following these guidelines and providing necessary accommodations, you can ensure a smooth online exam experience for your students using Respondus Lockdown Browser 2.0.

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